Privacy Policy

Last Updated: August 26, 2025

This Privacy Policy describes how Selfistry MD Spa ("Selfistry," "we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or interact with us. By using our website and services, you consent to the data practices described in this policy.

1. Information We Collect

When you interact with Selfistry MD Spa, we may collect various types of information, including:

Personal Identification Information: This includes your name, email address, phone number, and physical address.
Medical Information: For treatment and booking purposes, we may collect information regarding your medical history, health data, and treatment preferences. This information is considered Protected Health Information (PHI) and is handled in accordance with our HIPAA Notice of Privacy Practices.
Payment Information: When you make a deposit for a booking or purchase products online, we collect your payment details, such as credit card information.
Service and Purchase Information: We collect data related to the services you book (treatments, memberships, or plans) and the products you purchase.
Website Usage Data: We may collect non-identifiable information about your visit to our website, such as your IP address, browser type, and pages visited, to improve our website's functionality and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: We use your information to schedule appointments, manage your bookings and memberships, and administer your treatments.
To Process Transactions: We use your payment information to process deposits for appointments and to complete online purchases of skincare products.
To Communicate with You: We may use your contact information to send you appointment confirmations, reminders, updates about our services, and promotional materials.
For Internal Business Operations: We use data to analyze our business, improve our services, and manage our patient and client records.

3. Information Sharing and Disclosure

Selfistry MD Spa will not sell, rent, or lease your personal information to third parties. We may, however, share your information with trusted partners who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential. We may also disclose your information if required by law or in the good faith belief that such action is necessary to comply with legal processes or protect our rights and safety.

4. Your Privacy Rights

You have the right to access, update, or request the deletion of your personal information. If you wish to review, correct, or update your information, please contact us directly.

5. Cancellation and Refund Policy

We understand that circumstances may change. For all scheduled appointments, a deposit of 40-50% is required to secure your reservation. To receive a full refund of your deposit, we require a 48-hour prior notice for all cancellations. Cancellations made with less than 48 hours' notice may result in forfeiture of the deposit. We recommend reviewing our full return and cancellation policies in person or by contacting us.

6. Security

We take the security of your personal and medical information seriously. We implement a variety of security measures to maintain the safety of your data. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

Selfistry MD Spa